Support Center
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Find answers, browse documentation, or reach out to our team.
Email Us
For account issues, billing questions, or technical support.
Response within 24 hours
Quick links
Guides, resources, and helpful pages to get you started.
Support by plan
Every plan includes documentation. Higher tiers unlock faster response times and dedicated assistance.
| Feature | Free & Starter | Pro | Business & Enterprise |
|---|---|---|---|
| Email support | Community (48h) | Priority (24h) | Priority (12h) |
| Documentation | Full access | Full access | Full access |
| API support | Dedicated | ||
| Onboarding | Self-serve | Self-serve | Guided setup |
| SLA | 99.9% uptime |
Free & Starter
Email supportCommunity (48h)
DocumentationFull access
API support
OnboardingSelf-serve
SLA
Pro
Email supportPriority (24h)
DocumentationFull access
API supportEmail
OnboardingSelf-serve
SLA
Business & Enterprise
Email supportPriority (12h)
DocumentationFull access
API supportDedicated
OnboardingGuided setup
SLA99.9% uptime
Frequently asked questions
Common questions about accounts, billing, and platform connections.
Codivion LLC
The company behind CodivUpload.
Address
30 N Gould St #52487
Sheridan, WY 82801, USA
EIN
61-2264270
Security Contact
security@codivupload.comLegal
legal@codivion.com